Cancellation & Refund Policy
Please read our cancellation and refund policy carefully before making a booking. This policy governs all tour packages, hotel bookings, and travel services provided by Vedatour and Travels.
Last updated: January 2026
Booking Cancellation Rules
- 1.Cancellations must be communicated in writing via email to vedatourtravels@gmail.com or through the contact form on our website.
- 2.The date of cancellation is determined by when we receive your written cancellation request, not when you made the decision to cancel.
- 3.Cancellation charges are calculated based on the total tour cost and the number of days remaining before departure.
- 4.All cancellations are subject to a minimum administrative fee of ₹1,000 per person.
- 5.No-show on the day of departure will result in 100% cancellation charges with no refund.
Refund Policy
The refund amount depends on the timing of cancellation before the tour departure date:
| Cancellation Period | Refund Amount |
|---|---|
| 30+ days before departure | 90% refund (10% deducted) |
| 15–29 days before departure | 75% refund (25% deducted) |
| 7–14 days before departure | 50% refund (50% deducted) |
| 3–6 days before departure | 25% refund (75% deducted) |
| Less than 48 hours | No refund |
| No-show on departure day | No refund |
Note: Refund percentages are calculated on the total package cost after deducting the administrative fee.
Processing Time
- Refunds are processed within 7–10 business days from the date of cancellation confirmation.
- The refund will be credited to the original payment method used at the time of booking.
- For bank transfers or UPI payments, the refund may take up to 5–7 business days after processing to reflect in your account.
- Credit/debit card refunds typically take 7–10 business days depending on your bank's processing time.
Non-Refundable Cases
- Cancellations made less than 48 hours before departure.
- No-show on the day of departure.
- Voluntary early exit or mid-tour cancellation by the traveler.
- Partial utilization of services (e.g., unused hotel nights or meals).
- Cancellations due to force majeure events (natural disasters, political unrest, pandemics) are handled on a case-by-case basis.
- Non-refundable deposits or special event tickets already procured on your behalf.
Important Notes
- We strongly recommend purchasing travel insurance to cover unforeseen circumstances.
- If Vedatour and Travels cancels a tour due to insufficient participation or operational reasons, you will receive a full refund with no cancellation charges.
- Date change requests are treated as cancellations and rebooking, subject to the same cancellation policy.
- During peak season (May–July and December–January), stricter cancellation policies may apply for certain packages.
Have Questions?
If you have any questions about our cancellation policy or need assistance with an existing booking, please don't hesitate to contact us.